Custom jewelry is a very personal process, and we know how important it is to feel confident in the people guiding you through it. With years of experience in design, technical making, and client collaboration, we offer clear guidance at every step, from the first conversation to the final piece. Our goal is to make every design journey feel comfortable and easy to trust from beginning to end.
INQUIRE & CONNECT: Share your vision via our Inquiry Form. We’ll follow up with a virtual appointment to discuss your ideas, style, and ensure we’re the perfect fit for your project.
QUOTE & TIMELINE: You will receive a detailed quote and timeline overview. Once you approve and the deposit is placed, your project is officially added to our production calendar.
SOURCING & SELECTION: Finding the "One." We source a curated selection of gemstones tailored to you. Once your stone is selected, the design process begins.
DESIGN & MODELING: After finalizing your design, we will create a 3D digital model (CAD) for your review, refining the details until the design is exactly as you dreamed.
PRODUCTION: Bringing it to life. We will begin casting, hand-setting your stones, and high quality finishing to ensure every detail is to our standards.
COMPLETION & DELIVERY: The big reveal. We’ll carefully package your jewelry and contact you for local pick-up or insured shipping.
Explore our past work to get inspired for your own custom journey. Each of these pieces began as a conversation and ended at the bench. From reimagining family diamonds to designing original heirlooms from scratch, we prioritize intentional design and technical expertise in every detail.
Custom projects begin at $1,500 for non-engagement pieces and $3,000 for engagement rings. Because every design is unique, pricing varies by material, stone selection, and design complexity. Fill out our Custom Project Inquiry Form to set up a virtual chat, and we’ll get a complimentary quote started for you
Because each custom piece is created specifically for you, timelines will vary depending on the complexity of the design. Most custom projects take 8-12 weeks to complete. During your first consultation, we will be able to give a more detailed timeline for your project.
We offer a one-year warranty from the date of purchase that covers manufacturing defects in materials or craftsmanship.
Absolutely! We’d be happy to apply the value of your old gold (up to 85% of its scrap worth) towards your custom project.
We do not directly recycle your gold into your piece of jewelry. We can however offer you a trade-in credit to apply towards your custom project.
We work with 14k or 18k yellow gold, rose gold and white gold as well as platinum.
Yes, we love bringing new life to cherished pieces! We specialize in heirloom redesigns and are happy to incorporate outside stones. To ensure the safety and integrity of your gems, we inspect all stones beforehand to ensure they are suitable for setting.
Yes, we provide cleaning and maintenance on all Olive & Hazel Jewelry. Damaged jewelry that requires repair will be subject to repair fees. See ‘Repairs’ section under FAQs.
Yes! We work with vendors who are transparent about where their stones come from. We also source lab grown diamonds that are grown in the USA. The majority of our sourced stones for custom projects come with a certification.
Finding the right size is important for comfort and wearability. If you’re local to Metro Detroit, we can arrange an in-person meeting to size your finger. Alternatively, we recommend stopping into a local jeweler to have your finger sized.
