Accessibility
OUR COMMITMENT
At Olive and Hazel Jewelry, we believe everyone should be able to shop for beautiful jewelry with ease and dignity. We are committed to ensuring our website, www.oliveandhazeljewelry.com, is accessible to the widest possible audience, regardless of technology or ability.
WHAT WE ARE DOING
To help us make the Olive and Hazel Jewelry website a positive place for everyone, we use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our standard. These guidelines explain how to make web content more user-friendly for people with disabilities and more conducive for everyone.
SPECIFIC FEATURES WE WORK TO MAINTAIN:
- Descriptive alt-text: Ensuring our high-resolution jewelry photography is described for screen readers.
- Keyboard Navigation: Making sure you can browse collections and checkout without needing a mouse.
- Contrast and Legibility: Ensuring text is easy to read against backgrounds.
- Form Labels: Clearly labeling checkout and contact forms to prevent errors.
CURRENT STATUS
We are working hard to achieve our goal of Level AA accessibility, but we realize that in some areas, we may still be improving. We are currently paying specific attention to:
- Third-party apps (like our "Virtual Try-On" or "Chat" features) which may have limited accessibility.
- Video content (working to ensure all brand videos have closed captioning).
FEEDBACK & CONTACT
If you are having trouble viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us. Or email us at info@oliveandhazeljewelry.com. We take your feedback seriously.
In your email, it is helpful if you can specify the web page and a description of the issue so we can fix it as quickly as possible.
REASONABLE ACCOMMODATIONS
If you are unable to use our website to complete a purchase, please contact us. Or email us at info@oliveandhazeljewelry.com and our team will be happy to assist you with your order.